Exchanges and Returns

We exchange products within 7 days of delivery by post. There is no possibility of exchange in the case of personalized products, where orders are made exclusively for the customer.

In situations of return/refund of the purchase price due to delays in delivery, the customer, after receiving the product, has a period of 7 days to get back to us regarding their position regarding the product, make the payment again or return the product to us. Distribution Center.

In situations where goods are exchanged or returned, shipping is the sole responsibility of the customer.